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Your satisfaction as a customer is our number one priority. MoleSupport.com provides you with customer service 24 hours a day.
We appreciate your business as a customer of our website. We strive to insure that all our customers are completely satisfied. This involves providing troubleshooting tips, and allowing you to access your membership account. If you can not find the help you need on this site, please feel free to contact us.
What software is recommended for viewing the sites?
Our staff has worked hard to ensure this site looks consistent across all browsers (Firefox, Internet Explorer, Safari, Opera, etc.), however we do recommend you use Mozilla Firefox on both Microsoft Windows and MacOS. This will ensure the site looks and navigates how it was intended.
If you notice glitches in the layout (misalignment, text overlapping, etc...) please contact our technical staff below and they will work to resolve it in a timely manner.
We do recommend a broadband, or other high-speed, connection for quick downloads of our video clips. We also recommend a minimum screen resolution of 1024x768. Our members section videos require the latest version of Apple Quicktime or Windows Media Player. Our trailer videos require the latest version of Flash Player.
Who handles the billing?
Our payments are processed by CCBill, Epoch, WTS/ACH and Trustcash.
How do I cancel my membership?
Please click on the name of the company which billed your membership: CCBill, Epoch, WTS/ACH, Trustcash.
I am a webmaster and want to promote your sites? What can I do?
You can find our webmaster affiliate program at MoleCash.com.
Fraud Alert
A high percentage of fraud claims are from customers who willingly complete the purchase, only to deny it later. Please note that completing a legitimate transaction, then claiming otherwise later is a form of fraud and is an illegal practice punishable by law.
After a fraudulent transaction is claimed, your account will be blacklisted, making future online purchases difficult with us and other online businesses. Please help us preserve the stability of online shopping.
I have another question, what can I do?
You can contact us about any other questions or problem with the form below.
All images, content and design © 2008 Boat Drinks Digital Properties